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Schwans driver shows up, I ask about purchasing a box of ice cream. The driver said he had to charge a $3.99 delivery charge. I said, that he showed up, I didn't call, He insisted this was company policy. I understand that he's not to blame, still , he was there...
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Anonymous
Noone

It's bc they don't care or have any business sense,they don't care about you or the employees

2.7
#1307722
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Ordered the Turkey and Mashed Potatoes, said it serves 4 people. Totally embarrassing. My husband could have eaten this by himself as a t.v. dinner. Adding additional sides, this feeds 2 people. Had guests from out of town and cooked this, super embarrassing as...
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2.3
#1077225
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Schwans - Non delivery

Called right at 11. Turns out the website is a lie. No one at Pullman branch on Saturday. Order was to be there by 2 yesterday. Mistakes happen but not 3 times in as many orders. I am done with this poorly ran service. Horrible!
1.0
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Additional Fees
Advertised vs Delivered
Billing Practices
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Product or Service Quality
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Value for money
Website
#1095760
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Schwans has made the brilliant decision to redraw their route areas. Which meant our current salesman we have known for years was replaced by someone we had never met. Now in the 30 years we have had other sales-reps, but usually they are introduced by the current rep...
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Anonymous
Anonymous

Ill give swans 5 years or less and they will be out of business there restructure in country areas are unbelievable u can tell they have never drove a route .. and good custom...

Anonymous
Anonymous

They are really screwing over their customers and best employees, company has a few years of life left to it at this rate...They have been engaging in questionable business pr...

3.2
Elma, Washington
I liked
  • Food is really good
  • Reliable delivery
I didn't like
  • How they treat their driver and now their long term customes
#790719
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Requested that the driver not come to our house unless we order online. Saw that the driver was "having a bad day" as our Ring Doorbell recorded him and his comments since we weren't home again (we hadn't ordered anything and we don't buy right off the truck due to...
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Anonymous
Anonymous

Wow, I guess it's not just us. This company has jerks in customer service and once you buy, they won't leave you alone.

angrycoustomer
Anonymous

same thing they are idiots

1.9
#881999
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I am extremely disappointed that my two favorite products are no longer available, raspberry lemonade and fajita chicken meat. Absolutely dissatisfied and will not be ordering anything again.
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Anonymous
Anonymous

Fajita chicken meat is under a different name - it is still available and still awesome!!#496

Anonymous
Anonymous

#496 Fajita Meat is now #496 Fire Grilled Chicken Strips. Same product, new name.

3.0
#840426
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I placed an order for first time after seeing an dvertisement offer on internet for 25.00 off of first time order of 50.00 or more, so I ordered items totaling over 50.00. When the ordered arrived at my door, the rep stated one of the items he didn't have & would...
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4.5
#709069
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Have been a customer for years, for the last 2 - 3 years the service has been awful. They do not show up when they are to show up and have ordered items that I needed during their next delivery. No show. I am done with Schwan. Not to mention their products have...
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1.1
I didn't like
  • Terrible customer service
  • Customer service or delivery
  • Not afraid to admit when im wrong but im right
#703575
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Schwans Delivery Service Review

You might place an order but it's up to the delivery driver to decide if you actually get your order. I called schwans and they didn't know anything. Not helpful at all, left me scrambling for xmas. Not cool schwans.
1.7
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Customer service
Diversity of Products or Services
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#757746
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Contact Schwans

Mailing Address:
Schwan's Home Service, Inc.
C/O Customer Service 115 West College Drive
Marshall, MN 56258
Phone:
(888) 724-9267
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Schwans Work Experience Review

Work at schwans and its a joke equipment is broke continually. They micromanage. Force rsrs to basically force customers to buy even if they say no..looking for a real job not a cultic job like this one
1.1
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Billing Practices
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Reliability
Staff
Turnaround Time
Website
#777454
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