State: Texas Clear all filters (23 of 548 reviews match)
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Schwans - Bad service

My delivery sales person was rude and cussed me . Do not order from this company
#1073097
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Okay here we go. I received a call from my mother today whom had been ordering food from this Hoaky company for a year or two now using my credit card which I'd set up with Schwan some time ago. No problem: unfortunately their service has gone down the s..hole...
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#855605
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I literally had to chase down a Schwans truck to order. I had called many times to get someone to come by my house,,, never happened. Then a truck was doing a demo in town, I stopped gave them my address and phone #,,,, nothing happened. I found a truck going through...
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4.7
I liked
  • Wonderful customer service
#950903
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I get freezer bag delivery every time, usually goes off without a hitch and my stuff will be delivered within the specified timeframe. So I don't know why these guys every so often show up at my house without the gel packs to put in freezer bags expecting me to be at...
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3.2
I liked
  • Food
I didn't like
  • Misdelivery poor problem resolution
#923622
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I used to love Schwan's, for the first 5 or so months I used them. I had a reliable deliver driver who was always there when he said he would be. He retired, so I got someone new. Ever since he left (this was years ago by the way), I can't get Schwan's drivers to come...
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2.3
I liked
  • Products
I didn't like
  • Service
  • How they treat their driver and now their long term customes
#877267
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I think the delivery charge is a bit steep. I had a truck stop at my work on a day that he/she was not suppose to come and I ordered what they didn't have the day before on the truck. It was the multi-grain bread that was priced at $5.99. Add the delivery charge and...
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Anonymous
Anonymous

Where I live it's 1.75 I would call nd ask why do high

5.0
I liked
  • Customer service and the products are very good
  • The
I didn't like
  • Delivery charge
#815747
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After 22 years of service and basically becoming a Great friend our Schwan Man was FIRED over someone writing a Hot Check. Yes we don't all buy hundreds of dollars each week, but if everyone on the route buys just a few things it means for a Great Day of sales. With...
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Anonymous
Anonymous

They Do NOT fire drivers over hot checks. There was more to it than you are being told!!!!

I liked
  • Delivery man
I didn't like
  • You firing him
#774952
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Schwans Delivery Service Review

Had order and it missed both days for delivery. Must have too many customers. Don't need my business.
2.9
Details
Additional Fees
Advertised vs Delivered
Billing Practices
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Product or Service Quality
Reliability
Staff
Turnaround Time
Value for money
Website
Linden, Texas
#851018
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After three excellent delivery drivers over the course of five years I've got a new one who's absolutely the worst. He's an arrogant ***. I am a disabled senior citizen, and I cannot answer the door when I'm home alone. I've reminded our driver about this at least four...
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Anonymous
Anonymous

Well, the company has really screwed the Pooch in the last few years, I hate to say it. They used to be a very good company but they have made a faustian bargain and they are...

Anonymous
Anonymous

You get what you get. No one cares there.

1.0
#753219
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Schwans Staff Review

Schwans - Simple Review #1458348951
This ignorant Schwan's driver almost ran us off the road just now ,in San Antonio,Tx off 1604 & Culebra appx 7:45 pm, you endangered a family of 4 whoever you were!! I placed the license plate # below
#812657
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