Product: Schwans Customer Care Clear all filters (0 of 34 reviews match)
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April 27, 2018 I try very hard to buy locally and buy products made or are grown in the U.S.A. It is very important to me to support not only our farmers but all of our workers in the U.S.A. I am totally disappointed with Schwan for not informing their customers more...
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Anonymous
Anonymous

keta Salmon or "chum" salmon is a lesser known salmon because it has a lower fat content than other salmon.

Anonymous
Anonymous

The country of origin is stated within the website as you just have to dig to find it. Schwans quality control has documented personal from schwans working at these plants, ra...

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Schwans Customer Care
#1242631
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I have had excellent delivery service for many years but the people in customer service don't seem to know their *** from a hole in the ground most times I call. They are apparently trained to take your order and that's it. I needed to set up a separate account for...
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Anonymous
Janet

Sounds like calling customer service there is as bad as trying to call the IRS and actually get an answer from whomever answers the phone.

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Schwans Customer Care
#1234646
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I missed a call from my driver for my delivery and tried to call back and the number didn’t work.So I called customer service number and she told me that they don’t have contact info on the drivers. I ask if she has a suggestion on what I should do. The woman on the...
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Anonymous
janet

That's the problem with "customer service" now days, it isn't like it use to be.There often is NO service from them at all, it needs to be renamed to somethingelse.

Anonymous
KIM SMITH

A VERY NICE MAN/REP ANSWERED THE FOREST HILL, MD. LOCATION PHONE A COUPLE WEEKS AGO. THE SAME DAY HE BROUGHT ME 6 CATALOGS FOR MYSELF AND CO-WORKERS AS I REQUESTED WHICH WAS A...

2.3
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Schwans Customer Care
#1225544
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Corporate does not support the drivers.The customer service dept. Is clueless. After all the time the drivers put in and work to keep us happy. Corporate could care less. Wasn't getting my points for my monthly online orders. They didn't care. Local manager *** just...
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1.8
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Schwans Customer Care
#1206020
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Looooooong looooooong hours,no life,managers are mere spy's for the district mgrs who actually make all decisions.All the home office does is complain, complain,gripe, complain.No matter what you do it's never enough.You are held to literally insane sales goals,...
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Schwans Customer Care
#1188358
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The Schwan's driver had trouble reading my card so he "called it in".After paying for and receiving my order I was contacted a day later by the driver. He didn't think the payment had gone through and wanted my card number again. Obviously I refused and was contacted...
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1.5
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Schwans Customer Care
#1172533
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Schwans - It was ok until she asked me to repeat

Something i said so when I did she said its no reason to yell at her so I said i wasn't I was just speaking louder so she could hear me so I said im not yelling and why would I. I did mot like that she said that at all and she never said Im sorry.Poor customer service.
3.0
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Schwans Customer Care
#1215737
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Anytime I see a shwans truck I always buy a box of ice cream sandwiches, it's kinda a childhood thing for me.I've been doing this for years! Well just today for the first time I was denied the purchase simply because handing me a box of ice cream sandwiches and swiping...
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Schwans Customer Care
#1110556
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Within a few months the company decided to screw their existing customers.I was very happy with the day of the week and very very happy with my delivery guy (Larry). Out of no where the company decided to change my delivery day and tell me if I was not happy with that...
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4.4
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Schwans Customer Care
#1076565
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I called for a catalog because mine is missing-and I was told unless I place an order the driver won't come to my home and bring me a new one.Well ,IF I don't have a catalog I DON'T know the numbers of what I want. I have been a customer since 2009 but have not ordered...
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3.5
Mendota, Illinois
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Schwans Customer Care
#1066648
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