8/2017 I am new to Schwan's , but so far ordering on their website has been easy. They have shown up on the correct delivery date and within the time frame listed on my order. The delivery guy was nice and helpful and the food has been very good. I have needed to make...Read more
I have worked for schwans for almost 30 yrs make very good money around 75000 have good routes that I have worked hard to build and keep customers satisfied with my service . I work 4 days a week usually 10 to 11 hrs per day . New company policy up to 10 hrs a day max...Read more
placed order, was told delivery between 5 pm and 8 pm, showed up at 8:45 pm, two boxes busted open, driver had to have noticed this, product was smashed and broken,no apology for late delivery. Sent 2 detailed e mails, no response. Called 2 weeks later, got the royal...Read more
Schwans - See below
Been a good customer....Always loved 502 boneless chicken breast... last few boxes... one piece is so tender... next piece is like chewing rubber..... not happy......
Schwans - Delivery not on time
Do i have to actually drive out to you guys to do the *** job for you?
Schwans - Operator couldn't understand me
Took time to get through. Continued loud beep on line. Oprrstor dsid it was my phone. Your instructions say youll have a beep. She daid she couldn't hear me but she managed to answer my questions. Im not pisded off. I want yo change my delivery, just this one time
Schwans - What happened to our schwan giy??
Its been 6 weeks and still no Schwan. We have purchased from Svhwan at this location for over forty years. Someone should at leasy call and tell us whats going on. Like some of the other complaints, we have stayed home waiting for Schwan....Lou Ann McKinley 765 2922593
I'm sitting here, it's now 2:53pm, my delivery was supposed to be here between 12-2. I've called customer service twice, first I was told the local depot would get ahold of me right away and let me know when it would be here, that was at 2. I never received any call, I...Read more
Trying to set up an account for my brother who does not do internet and I did successfully. But trying to get him into the rewards program I guess takes an act of god. Cannot talk to me because I am not on the account. I set up the frigging account what are you talking...Read more
They can take your order. They can charge you for a order. BUT, good luck getting your order. I was told delivery on 8/22. But, got a email the night of 8/21 that it was changed to 9/5...two weeks away?!?!?! Then I call and I'm told that was a mistake. I would be...Read more
FIRST OF ALL - 7 RESOOLVED ISSUES OUT OF 453? THIS TELLOS ME A WHOLE LOT. I PLACED AN ORDER ON AUG 15, WAS TOLD DELIVERY WOULD BE AUG 17. I WAITED AND WAITED. CALLED CUSTOMER SERVICE - TOLD SCHEDULED DELIVERY IS AUG 30. I PROTESTED, AND WAS TOLD EARLIEST WOULD BE AUG...Read more
One of my neighbors had a delivery today I walked up my driveway I'm waving to the driver to stop I was going to buy some ice cream sandwiches a case of them he literally ignored me and kept on drive and it took a right hand turn and drove away unbelievable I've never...Read more
Now you do not even have direct contact with the depot that services you. No delivery when I was counting on one about two months of bad service and I am done. Fargo is the worst...give Detroit Lakes back to Grand Forks. The phone customer service cannot even help you....Read more
I have been placing consistent orders each month with Schwans and from the beginning, it's been a hard process. Our first order was delivered late and to my neighbor. Shorty after that we placed another order which we were overcharged and our "rewards" points didn't...Read more
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