filters
State:
Show
City:
Show
Product:
Show
Show

Schwans - To deliver to my home

Wanted to come a new customer
1 call to the company
Customer made 1 call to the company using contacts on our site.
0 responses from Nov 28
Company wrote 0 private or public responses to the review from Nov 28.

#1409715
Reply to reviews
My last delivery date my Schwan's representative was late but they had a good reason to be. I was to get another delivery tonight and my page on the website said it was to be delivered between 5-8 PM. Well it was after 9 PM when I spoke with a live representative...
Read more
0 responses from Nov 05
Company wrote 0 private or public responses to the review from Nov 05.

2.5
I liked
  • We love our schwanns driver
I didn't like
  • Customer service and delivery
#1394678
Reply to reviews
I have been buying from Schwans for over 20 years. I buy in bulk. Lately, I have noticed there are not expiration dates on ice cream, etc. I have been tasting some very old ice cream, all crystals. Especially the vanilla ice cream in the 1 1/2 gal sizes. I need an...
Read more
0 responses from Nov 04
Company wrote 0 private or public responses to the review from Nov 04.

3.8
#1394121
Reply to reviews
Show

Schwans - I found dead bugs

And a fingernail in my chicken.
0 responses from Oct 23
Company wrote 0 public responses to the review from Oct 23.

#1387520
Reply to reviews
Over and over again I’m told there is a note on my account for driver to go to garage for order and check by freezer. Every single time new driver (which seems often) they go to front door. So nothing gets delivered. Have called countless times and they say note is in...
Read more
0 responses from Oct 16
Company wrote 0 private or public responses to the review from Oct 16.

Anonymous
Daniel

Had a similar issue. Driver failed to lookup delivery instructions before arrival. It seems their system makes it more difficult than necessary.

#1382929
Reply to reviews
They sent coupon after last order. I tried to use it and site said it was invalid. Did chat with customer service. They said I'd already used that coupon. How? Just got it after last order! Customer service rep said wait a minute and then asked for credit card info....
Read more
0 responses from Oct 03
Company wrote 0 private or public responses to the review from Oct 03.

I didn't like
  • Terrible customer service
#1372477
Reply to reviews
Show

Schwans - Delivery fee

So i happened to see a schwans truck in parking lot so i stopped and asked if he had any bagel dogs. He got them and said that will be $18.99...i said really that much, did they raise the price? He said no, there's a delivery fee of 3.99. I said nevermind and left. Ridiculous... how can u charge a " delivery fee if u didn't actually p Shrug "deliver" the item.
0 responses from Sep 28
Company wrote 0 private or public responses to the review from Sep 28.

#1368397
Reply to reviews
Show

Schwans - Employment related

I need to know the requirements to obtain employment I did a application and it said No experience needed and than it said I don’t meet the requirements I’m only 18 and I don’t have a record I don’t drive yet I’m sure I’ll be a great fit for the job It was a warehouse Associate position
1 call to the company
Customer made 1 call to the company using contacts on our site.
0 responses from Sep 22
Company wrote 0 private or public responses to the review from Sep 22.

#1362832
Reply to reviews
My family and friends have been getting Swans delivered for years. This last couple times I purchased, I had the rudest driver, I will not buy Swans again through this driver. LET ME KNOW WHEN YOU GET A NEW DRIVER AND I WILL BUY FOOD AGAIN. Also have a friend that...
Read more
0 responses from Sep 11
Company wrote 0 public responses to the review from Sep 11.

Anonymous
Georgia Johnson

I will not order from schwans any more. I had to call 5 times before I could my receipt from my last order. I had opted to not get receipts. I did not opt out. On one call, Th...

#1352521
Reply to reviews
Show

Schwans - Very happy

5.0
Details
Additional Fees
Advertised vs Delivered
Billing Practices
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Product or Service Quality
Reliability
Staff
Turnaround Time
Value for money
Website
Very good service verry happy
0 responses from Sep 08
Company wrote 0 public responses to the review from Sep 08.

5.0
Details
Additional Fees
Advertised vs Delivered
Billing Practices
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Product or Service Quality
Reliability
Staff
Turnaround Time
Value for money
Website
#1350267
Reply to reviews