Latest review first
Schwans - Chicken breast
I have bought this chicken for years, but the quality is horrible. It is not the chicken I purchased in the past. I will buy it again.
Schwans - EGG ROLLS
Your egg rolls were absolutely delicious...I have been waiting for ur company to start adding them to the menu again.....
Schwans - Good but management
I called swhanes and its drivers problem why they not have it me not a costumer anymore
Schwans - Instructions on cooking are totally wrong.
Made the Turkey Breast per instructions had to turn up the heat on my oven to 400 degrees & cook for another hour. Now I have your pot roast in my crook pot on high for 3 hours & It is still frozen. Someone must update your instructions for cooking.
Schwans - To deliver to my home
Wanted to come a new customer
My last delivery date my Schwan's representative was late but they had a good reason to be. I was to get another delivery tonight and my page on the website said it was to be delivered between 5-8 PM. Well it was after 9 PM when I spoke with a live representative...Read more
- We love our schwanns driver
I didn't like
- Customer service and delivery
I have been buying from Schwans for over 20 years. I buy in bulk. Lately, I have noticed there are not expiration dates on ice cream, etc. I have been tasting some very old ice cream, all crystals. Especially the vanilla ice cream in the 1 1/2 gal sizes. I need an...Read more
Schwans - I found dead bugs
And a fingernail in my chicken.
Schwans - Fail to deliver every time new driver
Over and over again I’m told there is a note on my account for driver to go to garage for order and check by freezer. Every single time new driver (which seems often) they go to front door. So nothing gets delivered. Have called countless times and they say note is in account. So do they just not train new employees to check each account for details on delivery??? I’m a dedicated customer about to call it quits. Can’t rely on them.
They sent coupon after last order. I tried to use it and site said it was invalid. Did chat with customer service. They said I'd already used that coupon. How? Just got it after last order! Customer service rep said wait a minute and then asked for credit card info....Read more
I didn't like
- Terrible customer service
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