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Schwans - Watch your credit card statements

They charged my account 3 times for my last order. It’s been 1 1/2 months and I have yet to be refunded! I’ve called 5 times and every time I’m told I’ll receive a call from the refund department within 1 business day! Here I sit no refund no call! I’ll NEVER buy another thing from them!
1.3
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Advertised vs Delivered
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Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Product or Service Quality
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Turnaround Time
Value for money
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#1329265
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I ordered at the end of June. My items were never delivered. First time in 30+ years. Two weeks later, still no delivery. After calling, was finally advised items would be delivered Tuesday, August 7. I called twice that day to see about what time I could expect...
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1.6
#1324394
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Schwans - Customer Service and Delivery
I received an order on 7/16/18 that had an error in my pizza's I was promised by customer care members I would get by 7/24/18. I was then informed I was pushed back to 8/7/18 from 11-2pm. It is now 4pm CST. I still don't have it. I called and all I was told was I will...
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2.4
I didn't like
  • Customer service and delivery
  • Lack of delivery
#1323740
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Schwans - Job recruiter complaint
Schwans - Job recruiter complaint
Howard Handley ( eastern division recruiter) sent these emails after I applied for the job twice and as you see it says email him to give him a date time and number to reach him. So needless to say I told him both times and I yet heard nothing back. The first time I...
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#1318693
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The delivery driver stated he had come to deliver and never even showed. I was home the entire time. I've had issues with the products being freezer burned and complained and have had numerous issues with the management and delivery. I have had an entire order I placed...
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1.2
#1317704
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I’m not a consumer but I am a man with a good work background. I’ve been working since I was 15 til now. I applied for a job here but it seems the recruiter which is in the military has an issue with me, maybe because I wasn’t in the military. I support military...
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#1311215
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Schwans driver shows up, I ask about purchasing a box of ice cream. The driver said he had to charge a $3.99 delivery charge. I said, that he showed up, I didn't call, He insisted this was company policy. I understand that he's not to blame, still , he was there...
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Anonymous
Noone

It's bc they don't care or have any business sense,they don't care about you or the employees

2.7
#1307722
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Schwann food is so crazy amazing my dog won't even touch it. Yuck super expensive deep fried yuck. I did this because I'm disabled now I would rather not eat ever. Was charged for freezer bags and ice bags. I think personal shopper would be so much cheaper and...
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#1304312
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Absolutely NO life balance.Work Saturdays,work because there POS trucks break down,work because it was a federal holiday so you have to make it up,work because there bargain basement handheld broke down for millionth time.Miss your lunch,miss dinner.Never see your...
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Anonymous
Durpa

Dude that’s EVERYWHERE!! Not just in food delivery but literally EVERY job does this. From security to changing bed pans, unrealistic expectations are placed on all of us. Wor...

1.0
#1301961
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Schwans - Because your Schwann's guy didn't even stop at my house

Customer service lady told me I wasn't on the route for them to stop here at my house when all the other Schwann's men have stopped and now I can't order nothing for my kids that's just wrong!!!!!!
1.0
Details
Additional Fees
Advertised vs Delivered
Billing Practices
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Product or Service Quality
Reliability
Staff
Turnaround Time
Value for money
Website
#1301215
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