I missed a call from my driver for my delivery and tried to call back and the number didn’t work. So I called customer service number and she told me that they don’t have contact info on the drivers.
I ask if she has a suggestion on what I should do. The woman on the phone had an attitude and was like ma’am we don’t have their numbers so nothing I can do. I am upset now bc she was giving me an attitude when I was simply asking questions. So I asked to speak to a manager and she told me I don’t see one.
I Insisted she try again and then I got disconnected from the call. Very disappointed in the way I was treated as a customer
Product or Service Mentioned: Schwans Customer Care.
Reason of review: Poor customer service.