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Customer service

went grocery shopping instead 7/22/2017 stayed home all day waiting when I could have been shopping for some thing else at walmart instead of7/21/2017 waiting for him or her to show up! I live in lake park mn we did not have any no trouble with her till she broke knee cap or some thing like that then she came inside our house it was cooled out side because it was winter time she called schwans to send some mechanic to fix her flat tire on the truck but he came the first time and did not have the right tools so he I went in to my garage but did not find any thing to fit so he had to go back to get the right tools and that took a long time I don't under stand why you can't keep your drivers maybe they get lost or do not know the address why could you not send a tow truck instead it would not taken so much time and rode with the tow truck driver and picked her up there instead much less time lost.

Reason of review: Problem with delivery.

Preferred solution: Let the company propose a solution.

I didn't like: Delivery practices, Lack of delivery.

Company wrote 0 public responses to the review from Jul 22, 2017.
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