First of all had a great driver for over 10yrs. Have a good driver now.
Have been ordering for years. All of a sudden there was a delivery chg, then it went up to $3.99. Question? If he is told to stop whether you ordered on line or not and is standing there, why is there a delivery charge?
Today for instance, didn't really need anything, but decided to try some new flavor of ice cream. By the time I would have paid plus the delivery fee (he was already here) I could buy two at the store. Needless to say I said never mind. I thought Scwanns was to be a convenience, it was years ago.
Especially if you needed a fast dessert or something. Sorry Scwanns I think you need a new CEO.
Product or Service Mentioned: Schwans Home Delivery Service.
Reason of review: Poor customer service.