Contact Schwans Customer Service
Schwans Phone Numbers and Emails
Toll-Free Number:
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(888) 724-9267Toll Free
Legal:
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(866) 996-1550Toll Free
Schwans Email:
Schwans Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
More commonly used way of contact is by phone.
The best phone number to call Schwans is 8887249267. 97% of consumers used this number to address their issues and concerns. It is also considered the best number to call, as 27% of customers reported contacting a real person successfully.
The average hold time is less than 1 minute. The longest wait times are on Monday, while the shortest are on Sunday. The average call time is 4 minutes.
Be prepared for the call as Schwans may ask you for the following information to identify you as a customer: first and last name, email or phone number.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
More commonly used way of contact is by phone.
The best phone number to call Schwans is 8887249267. 97% of consumers used this number to address their issues and concerns. It is also considered the best number to call, as 27% of customers reported contacting a real person successfully.
The average hold time is less than 1 minute. The longest wait times are on Monday, while the shortest are on Sunday. The average call time is 4 minutes.
Be prepared for the call as Schwans may ask you for the following information to identify you as a customer: first and last name, email or phone number.
People call Schwans mainly because of product/ service, request for information, shipping and delivery.
45% of the consumers who called the company’s customer support stated that their issues were resolved.
Most customers feel very unsatisfied after talking to customer service representatives.
The best email to contact Schwans is questions@schwans.com.
Customers evaluated the effort they needed to make to contact customer service as neither easy nor difficult.
Contact Information
Corporate Office Address:
Other Info (opening hours):
Hours:
Monday - Thursday: 8 am - 10 pm CT
Friday: 8 am - 7 pm CT
Saturday: 11 am - 7 pm CT
Sunday: 11 am - 10 pm CT
How Good is Schwans's Customer Service?
Summary of Schwans Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Schwans?
Shipping and Delivery Question:
- “Do you hane home delivery to kyle i used yo get it for several years”
- “I need to contacty delivery driver”
- “My order was not delivered”
Product/ Service Question:
- “To order food”
- “Order food”
- “My food was delivered and there was no Rubio keep it cold and everything was melted and hot and the box was also broken open”
Request for Information Question:
- “Trying to see how to get a catalog or how to order from you . I used you alot before.”
- “Find out how to order and discount”
- “Question about delivery”
Payments and Charges Question:
- “Charged for something I never recieved”
- “I got charged for delivery which I did not order and did not receive.”
- “Because your company charged my uncles card 700$ witb out his permission so i would like for someone to call me asap”
Employment Question:
- “W2's”
- “Jobs”
- “About jobs”
Account Question:
- “Blocked from Yelloh app”
- “I have been blocked from your app and website”
- “Problem with account”
Activation/ Cancellation Question:
- “I would like to cancel my service”
- “Cancel my appointment”
- “Need to cancel order”
Staff Question:
- “Your customer service is terrible or should I say nonexistent?”
- “Horrible service and customer service”
- “Missed service”
Cards Question:
- “To see if you sell gift certificates or cards”
- “Need to write check today. Card was compromised yesterday”
- “They are not taking money instead of credit card”
Return/ Replace Question:
- “To change my delivery address”
- “Return food”
- “Returns”
Website/ Application Question:
- “Like the place in order online”
- “Problem with site & order”
- “Application status”
Refund Question:
- “Still need refund”
- “Supposed to get refund for fish not delivered”
Other Question:
- “Need”
- “To place an order”
- “To calk”
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