Contact Schwans Customer Service
Schwans Phone Numbers and Emails
Toll-Free Number:
-
(888) 724-9267Toll Free
Legal:
-
(866) 996-1550Toll Free
Schwans Email:
Contact Information
Schwans Website:
Schwans Help Center:
Corporate Office Address:
Other Info (opening hours):
Hours:
Monday - Thursday: 8 am - 10 pm CT
Friday: 8 am - 7 pm CT
Saturday: 11 am - 7 pm CT
Sunday: 11 am - 10 pm CT
How Good is Schwans's Customer Service?
Summary of Schwans Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Schwans?
Shipping and Delivery Question:
- “Haven't received delivery”
- “Delivery isses”
- “Missing item”
Request for Information Question:
- “Need to talk to a live person”
- “I need to talk to someone about my account”
- “Need to talk to a person”
Product/ Service Question:
- “Order food”
- “To order food”
- “Food catalog”
Payments and Charges Question:
- “Bill”
- “Unauthorized charge on card”
- “Overcharged”
Employment Question:
- “About jobs”
- “Job interview”
- “I haven't received my w-2”
Activation/ Cancellation Question:
- “Need to cancel order”
- “I have a renewed credit card to report for your records”
- “Cancel order for today 10/4/2021”
Account Question:
- “Unable to log in to place order”
- “Trouble to look into my account”
- “Help with account”
Cards Question:
- “To see if you sell gift certificates or cards”
- “Need to write check today. Card was compromised yesterday”
- “They are not taking money instead of credit card”
Staff Question:
- “Missed service”
- “Wrong service date”
- “To keep my service active”
Website/ Application Question:
- “Like the place in order online”
- “Problem with site & order”
- “Application status”
Return/ Replace Question:
- “Returns”
- “Returning a call back”
- “I am a returning customer and I need some help to place an order also I need to update my account information thank you I would like to call back thank you so much for your time I would also like a book”
Refund Question:
- “Still need refund”
- “Supposed to get refund for fish not delivered”
Other Question:
- “Catalog”
- “To make a order”
- “I don't want anyone to stop I don't need anything at my home no”
About
The Schwan Food Company is a privately held company. The company was founded in 1952 by Martin Schwan as an ice cream home delivery. Schwan Food Company is headquartered in Marshall, Minnesota. The Schwan Food Company specializes in production, marketing and distribution of more than four hundred kinds of frozen foods. Schwan Food Company sells its products in more than fifty countries all over the world. Schwan's has several corporate divisions that include Schwan's Home Service, Global Consumer Brands, Global Food Service, and Global Supply Chain. The first division provides food directly to home.
Schwans is ranked 24 out of 333 in Food Delivery category
USA
Compare Schwans To
Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.
