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Summary of Schwans Customer Service Calls

233 TOTAL CALLS
87% SUCCESSFUL CONNECTIONS
03:29 AVG CALL DURATION
12% ISSUES RESOLVED

Customers Contact Schwans to Ask about:

Shipping and Delivery:

  • “Just signed up made an order want to know when the delivery is going to happen”
  • “Need delivery”
  • “I'm trying to see if y'all do delivery in Mississippi”

Cards:

  • “Change of expuration date if credit card”
  • “Schwans pay card”

Cancellation:

  • “Cancel my appointment”

Employment:

  • “About jobs”

Website/ Application:

  • “Application”

Payments and Charges:

  • “Payment discrepancies”

Other:

  • “To place an ordet”
  • “I want ice cream”
  • “Delvery”

About Schwans

Top 5 Schwans Products

Ice Cream, Account, Egg Roll, Burger, Dipped Cone

Top 5 Likes about Schwans

Veggies, Quality of the food and the variety, Products, Food is very good if it arrives, Food is really good

Top 5 Dislikes about Schwans

Customer service, Delivery practices, Customer service or delivery, Runaround, Not afraid to admit when im wrong but im right

Summary

The Schwan Food Company is a privately held company. The company was founded in 1952 by Martin Schwan as an ice cream home delivery. Schwan Food Company is headquartered in Marshall, Minnesota. The Schwan Food Company specializes in production, marketing and distribution of more than four hundred kinds of frozen foods. Schwan Food Company sells its products in more than fifty countries all over the world. Schwan's has several corporate divisions that include Schwan's Home Service, Global Consumer Brands, Global Food Service, and Global Supply Chain. The first division provides food directly to home.

Schwans reviews and complaints

Schwans is ranked 9 out of 299 in Food Delivery category

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Schwans Stats

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A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future

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