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Schwans - No delivery

We were supposed to have delivery last Friday but your efficient staff did not give deliverer my new address. Deliverer said we would get the order today. No delivery today. You sure know how to get someone upset.
#1283928
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Schwans - Horrible noise

I had the same experience. Thing goes on and off all f#$ing night. Thank God there gone. And no, I would never ever buy anything from them
#1282979
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I just canceled my service after being a customer for 14 or 15 years. I used to have great service. Then last year Schwan’s decided to changed my service from Thursday night to Friday night when I am not home. After finally catching my driver he said I had to call...
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Anonymous
Anonymous

AM wondering when this posted; we have the opportunity here on the west coast to set our own TIME when it's convenient for us. I go to their calendar, choose the day AND TIME ...

1.0
#1273932
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When I received my first order from Schwans three years ago, I was living in Chicago, IL. Did not have any problems with my order(s) and delivery. Since living here in Madison, WI, for the past two years, delivery services leave a lot to be desired. There seems to be...
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Anonymous
Janet

They have a list they pull items from each order, there shouldn't be any wrong orders by the time it getsto the door to deliver. Maybe that particular driver isn't the best ca...

#1273024
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Schwans - Want food

No truck in town today
5.0
Details
Advertised vs Delivered
Customer service
Discounts and Special Offers
Diversity of Products or Services
Product or Service Quality
Reliability
Staff
Turnaround Time
Value for money
Website
#1272658
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Schwans - Assistant to felons

The allowed my stolen ebt to be used with out a pin last month on the 6th. Their driver was to lazt to check and notice that my stolen id did not match the thieves in the slightest. Schwans is refusing to refund even though i gave them proof and the police report number.
1.0
Details
Billing Practices
Customer service
Exchange, Refund and Cancellation Policy
Product or Service Quality
Reliability
Staff
Website
#1269921
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Schwans - My delivery driver is good guy

No problems here i just go online on my mobile app whatever i want and stops by. He even help fill up my upright freezer that was big enough to hold a half side of beef. I still order i must have at least 15 different types of ice cream i hate fighting the crowds at the grocery store i will gladly pay extra thank God for the schwains driver he is awesome in my book.
#1269871
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Schwans man stopped at my house maybe 2 months ago, never been back, yet he stops and neighbors house next door..... he left yesterday, I tried to flag him down, he kept going, I tried to call Schwans to have him come back, never got through to them so many promps only...
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Anonymous
Doris Rood

Not sure where you are but if I were you (but I can be a *** I would find out were the warehouse is and pay them a visit.

2.2
I didn't like
  • Wait time on the phone
  • Wait time for customer service
  • Delivery man never came back after 1st stop
#1269048
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I was fairly satisfied with Schwans until the 3rd and 4th delivery with a different delivery person. My delivery time is suppose to be 5:00 - 8:00 p.m. I am not home when the delivery arrives. He is arriving well before that time frame to deliver and no receipt like...
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Anonymous
Your mom

My friend had a similar horrible experience. Thought about ordering, but never will! I don’t have time to deal with all of these issues!

Anonymous
janet

I have had nothing but positive results ordering from Schwans; the food, the driver, the delivery day and time.WOW!

#1257802
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Schwans - Normally wonderfully great

Please cook French toast sticks with more egg.
#1254700
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