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Schwan messed up delivery of our order three times. They missed the first shot and pushed the next date out over a week. They, finally, got an order delivered, now they've missed the delivery twice. To be fair, they did try to deliver, but it was to our unattached...
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2.9
I didn't like
  • Repeated non delivery and delivery dates pushed back
#1078890
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went grocery shopping instead 7/22/2017 stayed home all day waiting when I could have been shopping for some thing else at walmart instead of7/21/2017 waiting for him or her to show up! I live in lake park mn we did not have any no trouble with her till she broke knee...
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1.0
I didn't like
  • Lack of delivery
  • Delivery practices
#1077815
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Ordered the Turkey and Mashed Potatoes, said it serves 4 people. Totally embarrassing. My husband could have eaten this by himself as a t.v. dinner. Adding additional sides, this feeds 2 people. Had guests from out of town and cooked this, super embarrassing as...
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2.3
#1077225
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Schwans - Good service

Schwans
#1087516
5.0
Details
Good delivery guy and good customer service
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Additional Fees
Advertised vs Delivered
Billing Practices
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Product or Service Quality
Reliability
Staff
Turnaround Time
Value for money
Website

Schwans - Very nice

Schwans
#1084736
5.0
Details
Very nice customer service thank you
Comment
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Additional Fees
Advertised vs Delivered
Billing Practices
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Product or Service Quality
Reliability
Staff
Turnaround Time
Value for money
Website

Schwans - Sometimes good .. when he stops

Schwans
#1073172
My schwan man only drives by never gets out and knocks..how am I to buy anything when he is to lazy to get of the truck and come to the door
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Schwans - Bad service

Schwans
#1073097
My delivery sales person was rude and cussed me . Do not order from this company
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Within a few months the company decided to screw their existing customers. I was very happy with the day of the week and very very happy with my delivery guy (Larry). Out of no where the company decided to change my delivery day and tell me if I was not happy with that...
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4.4
#1076565
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Schwans does not honor their coupons
I had never heard of Schwans until I got a coupon for $25 off your first order in something I ordered in the mail. I was very excited about the service and placed a large order for a family gathering. They would not accept the coupon. I talked to a live chat person but...
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1.5
I didn't like
  • Lack of good customer service
#1076442
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I have to open the box 2 or 3 times-- I couldn't figure out how to do it the 1st time When I thought I had the front flap open., you couldn't raise the sides---on the 3rd time, I finally found the clear plastic sealer on each of the sides---then I couldn't pull or peel...
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Anonymous
Foodeater

I do know items are very over priced. Been awhile since I've ordered because of prices. Never any deals either

#1072091
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We met our new driver Tyler Eisenhauer a young kid going to college soon!You should commend him some how?What a great kid!!I got to know him well throughout this summer,. He is very kind and considerate and deserves the upmost respect from your business!!!It his people...
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Malone, New York
#1070838
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Boyfriend ran across street to buy rocky road sundae cone. The price said 11.99 the driver told him the total was 16.00 total. This happened at 5:30p.m. 7/6/17, in Pukwana SD. The number on the box says #019. The driver claims the price was for delivery but he didn't...
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Anonymous
Curious George

does the swan driver charge 4$ if you buy 1 item or 100 items

Anonymous
Anne

If you order directly from the driver, and that order is under $49.99, you will be charged a $3.99 delivery fee. There are no exceptions. I am not an employee but have been ...

1.1
Pukwana, South Dakota
#1070770
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Can't trust John the Driver for Schwans delivery.
On July 3, 2017 the driver for my route, John has delivered to my door on 3 occasions products(food) that had visible pin holes in the frozen foods. On one occasion they was a partial that appeared to be human skin mixed in the meal these issues has happen 4 time as of...
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3.5
I liked
  • All of your products and they are reasonably priced
  • Products available to seniors unable to got out
#1069970
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I called for a catalog because mine is missing-and I was told unless I place an order the driver won't come to my home and bring me a new one. Well ,IF I don't have a catalog I DON'T know the numbers of what I want. I have been a customer since 2009 but have not...
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3.5
Mendota, Illinois
#1066648
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