I contacted Customer Service twice. The first person said the driver was really backed but could not tell me why. The second person said that the driver had 4 more deliveries before me. That was an hour and a half ago. Now we have no dinner. I'm very disappointed that...Read more
My first order from Schwans will be my last! I tried out their products not because of convenience but because it sounded interesting. I received a box of pork egg rolls that had frozen patches of mildew in the box. I called the company the next morning and no one...Read more
This happened to me today and I'm a new customer! I was told today now I'm being told the 8th of September without any explanation at all and when I tried to find out why I got the st Louis shuffle. When I asked for a manager I got attitude and the immortal line im...Read more
We had the best Schwan's man in the world. And of course his route was changed. Our new Schwan's man, well we are lucky if he shows up before we leave the office. I think he must spend the majority of his day chatting with other customers, so he is always running late!...Read more
I made an order online 2 days ago and selected for my order to be delivered Saturday Febuary 6th, 2016 between 1:00-300 pm. 3:15 came around and i called the store and got no answer. Thinking my order didnt process I called the 1-888 number and the lady confirmed that...Read more
Short Review on August 15, 2016
Are your products sold in stores in California/Los Angeles?
I loved Schwans for 20 years. It was the only company I could get Blue Hake which makes the perfect fish and chips. All the sudden with their new changes it went completely to ***! Had to order online and so I did that. So the day they are suppose to come was a no...Read more
The 12 to 14 hour days of the past are going away. The job is being extensively redone to put the emphasis on servicing the customers we have, informing of any sale prices, and cutting the "chasing the sale" mentality of the past. The pay scale is also being redone...Read more
Schwans Staff Review
I lost my driver now no one has come by I 2 months he was good too
Schwans have changed the way they do business, you can't leave messages for your driver, they changed route day without asking if it is convenient. This is no longer a personal experience but all out to make the all mighty buck. If you don't pre-order you are...Read more
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