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I contacted Customer Service twice. The first person said the driver was really backed but could not tell me why. The second person said that the driver had 4 more deliveries before me. That was an hour and a half ago. Now we have no dinner. I'm very disappointed that...
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4.8
I liked
  • Certain things i order all the time
I didn't like
  • Management and price increases
#1139428
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Schwans - Mildewed food received
Schwans - Mildewed food received
My first order from Schwans will be my last! I tried out their products not because of convenience but because it sounded interesting. I received a box of pork egg rolls that had frozen patches of mildew in the box. I called the company the next morning and no one...
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Anonymous
Anonymous

Why do I get the feeling you acted like a screaming *** on the phone?

#842500
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This happened to me today and I'm a new customer! I was told today now I'm being told the 8th of September without any explanation at all and when I tried to find out why I got the st Louis shuffle. When I asked for a manager I got attitude and the immortal line im...
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1.0
#910695
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We had the best Schwan's man in the world. And of course his route was changed. Our new Schwan's man, well we are lucky if he shows up before we leave the office. I think he must spend the majority of his day chatting with other customers, so he is always running late!...
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#931655
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I made an order online 2 days ago and selected for my order to be delivered Saturday Febuary 6th, 2016 between 1:00-300 pm. 3:15 came around and i called the store and got no answer. Thinking my order didnt process I called the 1-888 number and the lady confirmed that...
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Anonymous
Anonymous

Try finding the number for your local Schwans depot and call it directly. Call center is third party and horrible. I am a RSR in Tulsa OK and have been assigned customers in...

jptzcmommy865
Anonymous

The location is in Washington, IN. Idk how it selected Mountain Valley, CA

1.9
#785301
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Short Review on August 15, 2016

Are your products sold in stores in California/Los Angeles?
#901205
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I loved Schwans for 20 years. It was the only company I could get Blue Hake which makes the perfect fish and chips. All the sudden with their new changes it went completely to ***! Had to order online and so I did that. So the day they are suppose to come was a no...
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#799986
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The 12 to 14 hour days of the past are going away. The job is being extensively redone to put the emphasis on servicing the customers we have, informing of any sale prices, and cutting the "chasing the sale" mentality of the past. The pay scale is also being redone...
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Anonymous
To much Passion

Yet another Deception. The hours are worse than before, yes , you start later in the day. about an hour to late. Your still chasing , deceased people on routes, Stops that don...

Anonymous
Anonymous

Not true hours with customers are being cut but now drivers are expected to show up at a waste of time meeting everyday at 9am and to straighten up the food in the truck at th...

#757587
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Schwans Staff Review

I lost my driver now no one has come by I 2 months he was good too
#770590
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Contact Schwans

Mailing Address:
Schwan's Home Service, Inc.
C/O Customer Service 115 West College Drive
Marshall, MN 56258
Phone:
(888) 724-9267
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Schwans have changed the way they do business, you can't leave messages for your driver, they changed route day without asking if it is convenient. This is no longer a personal experience but all out to make the all mighty buck. If you don't pre-order you are...
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Anonymous
Anonymous

They treat the employees even worse.

Anonymous
Anonymous

I had always ordered large orders and suddenly my delivery time changes after years of having the same day and time. Without even a notification or my consideration they said ...

2.2
#725238
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