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I worked for Schwans for 26 years and poured my heart an soul in for the company. Instead of HR sticking up for me and me legitimate claims, they believed the manager in question. Actually this was a good thing for me because its giving me a chance to get reacquainted...
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Anonymous
Anonymous

It took you 26 years to figure that out?

1.0
#1048160
Reply to reviews
We ordered several different home-delivered items (8 frozen dinners which can be heated in an oven or a microwave) from Schwans. Half of them tasted so poorly that they were intolerable, the remainder were sub-par, and all were undersized and over-priced. They all...
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1.2
#1046420
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I had a missing item on my order dated March 29th. I wish I had noticed while the delivery man was still here. I did notice about 15 minutes later and I immediately called hoping they could call the delivery man and catch him while he was still in my neighborhood. I...
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3.2
I liked
  • Online ordering
  • Delivery to the door
I didn't like
  • Inability to resolve payment issues
  • Nability to resolve payment issues
#1035598
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Schwans Delivery Service Review

Schwans
#1048704
5.0
New delivery person just decided to change my delivery schedule to once a month and didn't even show up on that schedule! I have been a customer for over 20 years and I now want to cancel ALL my future orders with your company! I will now be giving all my business to my local Safeway store! Goodbye!
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Schwans Jumbo Shrimp Review

Schwans
#1045515
I ordered two bags of your jumbo shrimp, they were very small and tasteless, very disappointed . Upon opening second bag, they were freezer burned! I read several negative comments online from other dissatisfied customers. Doubt I would order from Scheans again
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Schwans Vehicle Driver Review

Schwans
#1036471
1.0
Your delivery driver charged me for idoms I did not recieve. Then I have to wait 24-48 to contacted by the manager, not get my stuff. Who knows when they will actually bring my stuff back. Then they want to treat me like it's my fault! My experince will be posted on Facebook,Instagram, and Twitter. I want people to know that You need better commmunication with your delivery drivers
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Short Review for April 07, 2017, Other

Schwans
#1031035
5.0
I need some one to bring me a book to 705 big creek road in Richland va this is Elsie stilwell I won't to place a older for today here is my phone number 276 582 15 63
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On my way home I saw a Schwans truck in the parking lot of a grocery store. I chose to ask him for some Perogies instead of going for the fast Taco Bell fix. He didn't give me the receipt but I wasn't concerned because I always paid $16 for two bags so I knew it should...
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Anonymous
Judy

I understand the frustration! However, this is how the company keeps in business. I'm assuming this fee helps pay for gas and to you, it's paying for the convenience and qua...

#1034345
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Driver for the first delivery was great. Got stuck at work and customer service is terrible. Tried to let them know to contact driver as I did not want this sitting in the heat. She basically said too bad. Now I will cancel based on their poor customer service. Guess I...
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Anonymous
Anonymous

Ready to call it quits with them also. They went into my bank account and debited it for a $50.00 recovery fee. No one will return a response to me or the BBB.I should have le...

1.5
I didn't like
  • Customer service
#1025115
Reply to reviews
Ordered 3/9/17 for delivery 4/22/17 at 5pm. NO SHOW. Called at 8:30pm on hold for 25m. No one to speak to. Sent e- mail concerning whereabouts of order. Received an e- mail at 2:39 AM! Stating delivery was made.. No delivery received. Called Co. in the am...
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Anonymous
Toni H Steward

On two occasions my order was short an item. They did not deduct the missing items from my bill. When I called customer service the first time they gave me a Schwan Points onl...

#1024578
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I placed an order with Schwan's 3 months ago, out of Ft Smith AR. They delivered everything except the hash browns and chicken. The delivery person said they were out of those items. Two weeks later the Schwan's driver stopped by my house to ask if I wanted to place...
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2.1
I liked
  • It looked real good on the website
I didn't like
  • Did not deliver anything that i had order
  • No one at schwans seems to care
#1021086
Reply to reviews
Worst experience ever. I was thrilled to see a schwans truck in my neighborhood and when I saw a special 30% off offer I thought I would give it a try. I placed my order, set my delivery time and day and couldn't wait for my delivery. I have to set a delivery time...
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Anonymous
Chuck and Bonnie Kent

Wondering ! Why Schwans does not put handles on their ice cream pails any more ?My e-mail is bonbon77@nelson-tel.net

Anonymous
mike

That's great. you can always cancel screw them they treat customers like s&&t.

1.0
#1016192
Reply to reviews
Hello, I'm a prior call center agent for Shwan's and I hated my life every day doing that job. Constantly I had to take the blame for something the driver did, or something the depot did losing someone's order, and for all the pissed off customers out there (which you...
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2.2
#1015640
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This company has good food but their customer service is extremely crappy I and my husband invested well over $2000 they change the delivery date constantly with out telling you and give out sob story's about the delivery driver not being able to do his rout and refuse...
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1.0
#1011866
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