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I placed an order with Schwann's and paid by a tender that their website said they would honor. Because I stay in a motel and the amount was large and payment method was by check he wouldn't leave the food. If they state on the website that payment method can be by...
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2.1
#1131346
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I have order schwans for more then 30 years. Had a great deliver man and then he had shoulder surgery last june. never came back after he surgery!! Sad!The service has been awful since then. Schwans kept changing my deliver day for the past month. I have call 3 times...
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Anonymous
Anonymous

I wouldn't eat anything that came from the rusty stinking old Schwan's trucks that we see around here.

#1129405
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I placed an order and got the confirmation of delivery. The delivery date was changed 4 Times. The day it was to be delivered ( between 2-5) we stayed home so we wouldn’t miss the delivery. The delivery was never made. I called Schwans and was told they would check on...
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#1126299
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Schwans - Told delivery date when placed order rep said 3 weeks

Schwans
#1134709
1.7
Details
Yes and still out 3 weeks delivery my area 2 days away no way will cancel am handicapped cant wait that long.very bad customer service
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Schwans - See below

Schwans
#1133733
Been a good customer....Always loved 502 boneless chicken breast... last few boxes... one piece is so tender... next piece is like chewing rubber..... not happy......
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Schwans - Delivery not on time

Schwans
#1133648
2.5
Details
Do i have to actually drive out to you guys to do the *** job for you?
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Schwans - Operator couldn't understand me

Schwans
#1129243
4.8
Details
Took time to get through. Continued loud beep on line. Oprrstor dsid it was my phone. Your instructions say youll have a beep. She daid she couldn't hear me but she managed to answer my questions. Im not pisded off. I want yo change my delivery, just this one time
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Advertised vs Delivered
Billing Practices
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Product or Service Quality
Reliability
Staff
Turnaround Time
Value for money
Website
Schwans - False advertisement #2
Schwans - False advertisement #2
Fire-Roasted Chicken and Vegetables with Teriyaki Sauce item 413 Serves 4, the package clearly states serves three when the catalog and Schwans website both say serves 4. To me that is false advertising and Schwans should fix that, and issue a refund. When people are...
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Anonymous
Anonymous

doing grocery shopping at schwans is not a budget consciuos idea

Anonymous
Anonymous

You have money for ice cream but cry about the other foods being inadequately sized and provided and how broke you are.Sounds like a potential weight problem to me.And a lazy ...

2.3
I liked
  • Icecream is yummy
  • Delivery man
  • Ice cream
I didn't like
  • Prices
#1116162
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Schwans - False advertising
Schwans - False advertising
Chicken Lo Mein Skillet Meal #450 Serves 3 23 oz. bag, in the Schwan's catalog and online it clearly states meal for three. This is starting to bother me know. I am on a strict budget, and I purchased this it clearly states serves three, when I made dinner the package...
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2.6
I liked
  • Ice cream is the best
  • Delivery driver
I didn't like
  • Wait time for customer service
  • Consumer affairs support team
#1116153
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Anytime I see a shwans truck I always buy a box of ice cream sandwiches, it's kinda a childhood thing for me. I've been doing this for years! Well just today for the first time I was denied the purchase simply because handing me a box of ice cream sandwiches and...
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#1110556
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I've ordered from Schwan's for years. I like their products and even though they're kind of high I feel the quality is there. I usually order over $50 at a time and order online when I know I'll be home on the delivery date. Being retired though we're not on a set...
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Anonymous
Gladys Gilbert

Terrible customer service! Schwans would rather lose a good customer than correct their mistakes & I don't appreciate their run around. The driver lied to me about receiving a...

5.0
I didn't like
  • Delivery fee too high
#1110506
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Received emails about orders I didn't place. Had me down for more orders I didn't place. Had items in my cart I didn't place. Placed in wrong credit card numbers to my account. Then dealing with there terrible customer service to erase account was a night mare. They...
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2.5
I didn't like
  • Terrible customer service
#1110321
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After placing an order online, the message received stated that I could expect a contact in a couple days. 3 days later I called Schwan myself and was told that the order should have been on the truck. The lady said she would send a note to have my order placed on...
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2.6
#1109960
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Got a defective pizza. Assumed it was my oven. Bought an oven thermometer and checked oven. It was fine! Schwann would not replace pizza. Only sent a coupon for $4.25. Cost of Pizza $7.00. Do NOT buy there products or services. They do not stand behind their products....
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1.1
I didn't like
  • Terrible customer service
#1109475
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