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3 comments
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2.0

I gave them authorization to charge my bank account on the 30th of December and unfortunately there wasn't the amount of money in my account and it was returned back to Schwan's but by the 7th of Jan that payment cleared. But they decided to charge me $25 for the return charge.

I I called and they told me I was a valued customer probably for more than 6 years but they would not credit my account back the $25. They are a multibillion dollar company and cant afford to give back a $25 fee to a "valued customer".

I guess I wasn't as valued as they claim. I am on a Social Security and that doesn't pay a lot monthly and $25 is a lot of money to me.

Reason of review: Problems with payment.

Monetary Loss: $25.

Preferred solution: Full refund.

Location: Prescott, Arizona

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Guest

You are complaining about being on a fixed income yet you order from a company that is not in your budget. Instead of placing blame on others for your lack of financial awareness, maybe you should not commit to a service you clearly can't afford!

Guest

I agree with the other comment. You authorized payment, you did not have sufficient funds in your account to cover the purchase, you were charged an overdraft fee.

I fail to see how this is the companies fault.

If you had sufficient funds and they charged you a fee which they refused to reimburse you, then you would have an argument/complaint.

But, that's not what happened.

Nobody likes fees, but the error is on you, not them.

Guest

When a check bounces the business charges an overdraft fee, for the hassle and usually the bank charges a fee too. It doesn't matter where a person gets their income, you have to be careful.

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