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  • Customers like
    • Working for schwans1
    • Satisfied1
    • Frozen yogurt1
  • Customers don't like
    • Delivery practices2
    • Management2
    • Terrible customer service1

  • Jun 26
  • Employees and Ex-employees
  • West Salem, Wisconsin
  • Work Experience
  • 4
  • 4
  • 65
  • REVIEW RATING 4/5

Schwans claims to be a family friendly company and have good employee benefits. However, for one they do not give any paid holidays, they do my give any type of bonuses, around holidays they could at least five employees a ham or something that the company sells like most companies do that do not even sell food, they require employees have a cell phone to use for business use to call customers... Read more

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  • Jun 26
  • Food Delivery
  • El Dorado Springs, Missouri
  • Positive Experience
  • 37
  • REVIEW RATING 4/5

I just do not pay them till they deliver the food and it is in cash I pay them so there are no screw ups, I have had positive experience and sad to see so many negative, I like most of the food I reorder pretty much the same, the frozen yogurt is great and now at the store just one large yogurt is almost 3.99 and no choice on frozen yogurt the same cost as schwans.. so for a little more I can... Read more

Was this review helpful? 0 0
  • From mobile
  • Schwans
  • Jun 26
  • by anonymous
  • #656426

Why the catalog layout? Why? Add comment

  • Jun 23
  • Food Delivery
  • Cheddar And Bacon Potato Skins
  • 2
  • 2
  • 115
  • REVIEW RATING 4/5

My spouse opened his purchase and there was two skins with no cheese, two were empty. These were purchased quite often and then stopped. My husband tried again this is why he stopped buying them. Very dissatisfied. Will be asking for money back next delivery and will not purchase again. This is not except able for $9.00.we have been a long time customer and order every two weeks. Schwans says... Read more

Was this review helpful? 0 2

  • Jun 22
  • Food Delivery
  • Columbia, Maryland
  • Ice Cream
  • 1
  • 1
  • 49
  • REVIEW RATING 4/5

Order fathers day gift of six pints of ice cream. Never delivered never contacted me. I called to inquire were ice was got excuse blame regional office. When I asked what they where going to do to resolve the issue. They said nothing then they tried to blame me. Wrong!!! I emailed the company and they said i would be contacted in 24 hours. Never happened. Customer service is non existent at... Read more

Was this review helpful? 0 1
  • From mobile
  • Schwans
  • Jun 17
  • by anonymous
  • #651965

So tired of the man just walking into my home.. If you knock and no one answers, DO NOT just walk in! I've mentioned it to him and he will not listen! Bought a German Shepherd dog and the dumb man still walks in my home! What is wrong with these people! Canceling my orders from here on out!! Done! Add comment

  • Jun 09
  • Food Delivery
  • Moses Lake, Washington
  • Food
  • 2
  • 2
  • 234
  • REVIEW RATING 5/5

I've had it with Schwans. I've been a Customer for over 40 years and have always been pleased with the service until recently. I placed an order online in May and was promised delivery the following day only to find out it would be a month before i could get my order. Unacceptable! I'm Done with Schwans!! I called Schwans to express my disappointment and was told that delivery will be made on... Read more

Was this review helpful? 0 0

  • Jun 09
  • Food Delivery
  • Naperville, Illinois
  • 1
  • 1
  • 159
  • REVIEW RATING 4/5

I was assigned a new "Representative" (a.k.a delivery driver). My deliver time was set for 3 to 5 -- ok fine. 5 o'clock comes around and no delivery. I call Customer Service, and was told: "Oh we can see that he's in your area, but he's just running late." 7 o'clock .. 8... 9 STILL NO DELIVERY ... no call .. no contact of any kind. At 10pm I receive a boilerplate email from Schwan's stating... Read more

Was this review helpful? 0 0

  • May 29
  • Food Delivery
  • Amenia, New York
  • Payment Method
  • 150
  • REVIEW RATING 4/5

Recently I had my credit card stolen, so a payment to Schwan’s did not go through, since the thieves emptied my bank account. This affected several merchants. Everyone but Schwan’s was very understanding. All the other merchants took my new card in place of the old, and everything was fine. This is logical. BUT NOT SCHWAN’S! Schwan’s insisted I call a company they had arrangements with – a... Read more

Was this review helpful? 1 1

  • May 27
  • Food Delivery
  • Woodstock, Illinois
  • Frozen Food
  • 4
  • 4
  • 185
  • REVIEW RATING 5/5

I am not happy at all. I love Schwans but our delivery man has made it so that I will no longer be purchasing anything from Schwans. We have a scheduled time of 9pm on Wednesdays and on multiple occasions out driver shows up in the afternoon or is calling us around dinner time because he is standing on our front porch. Why do we have a scheduled time if I am going to be harassed during the day? ... Read more

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