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The Schwan Food Company is a privately held company. The company was founded in 1952 by Martin Schwan as an ice cream home delivery. Schwan Food Company is headquartered in Marshall, Minnesota. The Schwan Food Company specializes in production, marketing and distribution of more than four hundred kinds of frozen foods. Schwan Food Company sells its products in more than fifty countries all over the world.

Schwan's has several corporate divisions that include Schwan's Home Service, Global Consumer Brands, Global Food Service, and Global Supply Chain. The first division provides food directly to home.
Please try to contact Schwans Customer Service directly prior to posting any complaints on this site.

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Schwans Reviews

Burke1
Schwans - Schwan's Horrible Customer Service - Screwed up Mom's gift
5.0 C/O Customer Service 115 West College Drive MarshallMN56258 1-888-SCHWANS https://www.schwans.com/secure/customerService/contactUs.aspx

I ordered Schwan's gift cards for my Mom for Mothers Day and received an e-mail confirmation that the order processed. When she didn't receive by Mother's Day I called...

#318158
May 13, 2012
31

Unconcer...
Schwans - Mis-management at Schwan's Home Service
5.0 C/O Customer Service 115 West College Drive MarshallMN56258 1-888-SCHWANS https://www.schwans.com/secure/customerService/contactUs.aspx

I have worked briefly for Schwan's Home Service and I am amazed that there are still companies such as this around that treat their employees the way they do. For this company ...

#314312
Apr 24, 2012
182

Geo524
Schwans - Schwan's-The worst company in the world to work for!!
5.0 C/O Customer Service 115 West College Drive MarshallMN56258 1-888-SCHWANS https://www.schwans.com/secure/customerService/contactUs.aspx

Schwan's is the absolute worst company in the world to work for. They will most certainly lie and cheat you out of what you've rightfully earned. On top of that they work t...

#311939
Apr 13, 2012
293

Whoknows
Schwans
5.0 C/O Customer Service 115 West College Drive MarshallMN56258 1-888-SCHWANS https://www.schwans.com/secure/customerService/contactUs.aspx

I have worked for Schwan's for several years but it is about to come to an end. The company has a good product but has been mis-managed in to the groung for several years by p...

#311747
Apr 12, 2012
290

Darlyn505
Schwans - No more delivery
5.0 C/O Customer Service 115 West College Drive MarshallMN56258 1-888-SCHWANS https://www.schwans.com/secure/customerService/contactUs.aspx

My parents are elderly and living in Bethlehem, PA. Schwaans is not delivering to them anymore, for reasons unknown. They now have to call in their order and have it shipped to...

#311227
Apr 10, 2012
245

Anonymous
Schwans - Did not pay me for working again!!!
5.0 C/O Customer Service 115 West College Drive MarshallMN56258 1-888-SCHWANS https://www.schwans.com/secure/customerService/contactUs.aspx

I am a employee for the joke of a company called schwans. About 6 months ago I worked a weekend as normal and friday comes around no pay check. Ok I understand things happen. Compu...

#310379
Apr 06, 2012
373

Leonorab...
Schwans - Dont like bbq chickenwings.
5.0 C/O Customer Service 115 West College Drive MarshallMN56258 1-888-SCHWANS https://www.schwans.com/secure/customerService/contactUs.aspx

Dear schwans the new chickenwings with bbq sauce isnt as good as the old bbq chickenwings. tried the new ones and didnt like them as well. please go back to the old ones. we like o...

#305474
Mar 16, 2012
248

Anonymous
TIRED OF Schwans !!!
5.0 C/O Customer Service 115 West College Drive MarshallMN56258 1-888-SCHWANS https://www.schwans.com/secure/customerService/contactUs.aspx

I have been ordering from Schwans & paying by electronic check. On February 2,2012 they decided to charge $122.00 that I did Not authorize. Customer service assures me that I will ...

#296764
Feb 13, 2012
484

Starshin...
Schwans - Your employee
5.0 C/O Customer Service 115 West College Drive MarshallMN56258 1-888-SCHWANS https://www.schwans.com/secure/customerService/contactUs.aspx

I feel like your truck driver tries to bully and push me into ordering. Fred has a attitude problem. The last few times I have discarded his behavior, but he is an ***. I don't...

#295160
Feb 07, 2012
548

Anonymous
Schwans - Didn't deliver after paying 100$ extra for overnight delivery
5.0 C/O Customer Service 115 West College Drive MarshallMN56258 1-888-SCHWANS https://www.schwans.com/secure/customerService/contactUs.aspx

After calling to confirm if an order occurred, was suprised to hear 'it never went thru" even though credit card was billed! Then when I asked for it to be over nighted (after ...

#294408
Feb 03, 2012
423

Eherrera
See ya Schwans
5.0 C/O Customer Service 115 West College Drive MarshallMN56258 1-888-SCHWANS https://www.schwans.com/secure/customerService/contactUs.aspx

My husband worked for scwans for many years in different departments from home delivery to warehouse to pizza consumer brands each time to be laid off and then asked to return. Thi...

#292049
Jan 25, 2012
639

Shaleen1...
Schwans - Schwan charged $30 on Link card for another customer
5.0 C/O Customer Service 115 West College Drive MarshallMN56258 1-888-SCHWANS https://www.schwans.com/secure/customerService/contactUs.aspx

My $30 still has not be put back into my Link account and it's been almost a week. I bought food for around $11 on Tuesday Jan.10,2012 on my LINK CARD. Well, on Friday Jan.13,2012 ...

#289834
Jan 17, 2012
443

Dsapp1977
Schwans and their HORRIBLE customer service
5.0 C/O Customer Service 115 West College Drive MarshallMN56258 1-888-SCHWANS https://www.schwans.com/secure/customerService/contactUs.aspx

I was a consistent customer ordering bi-weekly from them for a period of about 6 months. Until that is, their delivery guy started to get careless with the pre-determined drop off ...

#283929
Dec 25, 2011
830

Average ...
Schwans sold me gift cards but won't deliver
5.0 C/O Customer Service 115 West College Drive MarshallMN56258 1-888-SCHWANS https://www.schwans.com/secure/customerService/contactUs.aspx

I was gifted $75 in Schwans gift cards for Christmas. These were purchased from their website. The site makes you enter your zip code before you purchase these to verify that they ...

#283785
Dec 24, 2011
972

Leahlds12
Schwans - Did not like product
5.0 C/O Customer Service 115 West College Drive MarshallMN56258 1-888-SCHWANS https://www.schwans.com/secure/customerService/contactUs.aspx

I ordered #742 Sweet and Sour Chicken Dinner for one and was very displeased with the taste. I was very disappointed with it and couldn't finish it. i also tired the #734 The ...

#279338
Dec 05, 2011
644

Adl2009
Schwans - Schwan's Home Delivery has no customer service
5.0 C/O Customer Service 115 West College Drive MarshallMN56258 1-888-SCHWANS https://www.schwans.com/secure/customerService/contactUs.aspx

I placed my order 3 weeks ago. It was scheduled to deliver today. I stayed home all afternoon waiting. I called an hour after my delivery window to be told it was rescheduled un...

#274277
Nov 10, 2011
720

Brandiwi...
Schwans new employee pay change blows
5.0 C/O Customer Service 115 West College Drive MarshallMN56258 1-888-SCHWANS https://www.schwans.com/secure/customerService/contactUs.aspx

Schwans just had a new pay change and it is total bullshit they r paid based on commission which would be fine if they actually had the product for them to sell my husband is losin...

#273865
Nov 09, 2011
1554

Anonymous
Schwans - Worst company if you have a family
5.0 C/O Customer Service 115 West College Drive MarshallMN56258 1-888-SCHWANS https://www.schwans.com/secure/customerService/contactUs.aspx

This company is just plain put. Slave drivers. If they were union they would be treated way different. They are a revolving door for employees. It's a ten dollar an hour job. T...

#269973
Oct 23, 2011
935

Anonymous
Schwans - Schwan Drivers drive too many hours
5.0 C/O Customer Service 115 West College Drive MarshallMN56258 1-888-SCHWANS https://www.schwans.com/secure/customerService/contactUs.aspx

I worry about my son, he drives 30 minutes each way to and from work. After he gets there he is expected to drive over 14 hours more each day. Being salaried isn't as great a...

#268575
Oct 16, 2011
1058

Spankybutt
Schwans - Complaint about delivery to my home
5.0 C/O Customer Service 115 West College Drive MarshallMN56258 1-888-SCHWANS https://www.schwans.com/secure/customerService/contactUs.aspx

Here is my review about Schwans Home Delivery: My wife and i had put in our order with the company and it was scheduled to be delivered today (October 4th,2011) it was scheduled to...

#266031
Oct 04, 2011
1088

8pups
Schwans - The company is nothing but gold diggers
5.0 C/O Customer Service 115 West College Drive MarshallMN56258 1-888-SCHWANS https://www.schwans.com/secure/customerService/contactUs.aspx

I work for Schwans unfortunately. Blessed to have a job but have no idea for how much longer. The district manager is SO OBVIOUSLY trying to fire me or get me fired that is over th...

#262965
Sep 19, 2011
953

Lestereh...
Schwans - Worthless company
5.0 C/O Customer Service 115 West College Drive MarshallMN56258 1-888-SCHWANS https://www.schwans.com/secure/customerService/contactUs.aspx

I will tell u this company is worthless as for being an employee. they hide so much before they hire u, just to get u in the door. the way they work should be against labor laws of...

#262103
Sep 15, 2011
1007

Disgrunt...
Schwans treats employees very poorly!!!
5.0 C/O Customer Service 115 West College Drive MarshallMN56258 1-888-SCHWANS https://www.schwans.com/secure/customerService/contactUs.aspx

Schwans works their employees for 14+ hour days 5 days a week for low pay. Doesnt service the trucks!!! My husband has driven the schwan truck for a couple years now all summer thi...

#261212
Sep 11, 2011
1032

Anonymous
Schwans - Very bad customer service!
5.0 C/O Customer Service 115 West College Drive MarshallMN56258 1-888-SCHWANS https://www.schwans.com/secure/customerService/contactUs.aspx

I started ordering from Schwans and had trouble with delivery dates and times from the beginning. On the 3rd order the driver called and said he would be at my home before 330pm a...

#257774
Aug 25, 2011
855

Anonymous
Schwans - Pissed off at all of you
5.0 C/O Customer Service 115 West College Drive MarshallMN56258 1-888-SCHWANS https://www.schwans.com/secure/customerService/contactUs.aspx

I get real sick of going on to websites like this to post a complaint, and all of you are putting in other links to go to to sell things. If you wanted people just to be on this s...

#255051
Aug 12, 2011
1021

Bobtadac
Schwans - Worst company to work for
5.0 C/O Customer Service 115 West College Drive MarshallMN56258 1-888-SCHWANS https://www.schwans.com/secure/customerService/contactUs.aspx

I worked for schwans for 7 months. When I started my pay was fixed at 123.00 per day, until I sold 5,000 per week for 5 weeks. Then my pay would go to 147.00 per plus 1% commission...

#249056
Jul 15, 2011
1603

Anonymous
We will see what happens-Called Schwans on 07/09/2011 at 5:15 p.m. Colorado time.
5.0 C/O Customer Service 115 West College Drive MarshallMN56258 1-888-SCHWANS https://www.schwans.com/secure/customerService/contactUs.aspx

I complained to Schwans about the driver speeding in our neighborhood. My husbands truck broke down and we couldn't get it over to the side. We had our hazard lights on and my ...

#247905
Jul 09, 2011
1253

Cuintexas
Schwans - Schwan's Failed to Deliver on Date Indicated
5.0 C/O Customer Service 115 West College Drive MarshallMN56258 1-888-SCHWANS https://www.schwans.com/secure/customerService/contactUs.aspx

I placed an order 11 Jun and selected a delivery mode which would ensure delivery prior to Father's Day. The website indicated a delivery date of 16 Jun, however, that date cam...

#244913
Jun 22, 2011
1050

Anonymous
Schwans I almost died
5.0 C/O Customer Service 115 West College Drive MarshallMN56258 1-888-SCHWANS https://www.schwans.com/secure/customerService/contactUs.aspx

My husband began working for Schwan's. So naturally we started to eat it. because your job is at stake if sales are not meeting the nearly unreachable quota's, we were for...

#244422
Jun 20, 2011
2097

Anonymous
Schwans - Schwan Delivery Charge
5.0 C/O Customer Service 115 West College Drive MarshallMN56258 1-888-SCHWANS https://www.schwans.com/secure/customerService/contactUs.aspx

Schwan Food just instituted a $1.75 delivery charge per order. We don't ask them to come to our door, but have purchased their food when he did. Now they want us to pay for him com...

#244397
Jun 20, 2011
2134
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