Schwans Complaints and Reviews

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Schwans
Main address: C/O Customer Service 56258 Marshall MN
1-888-SCHWANS, , https://www.schwans.com/secure/customerService/contactUs.aspx
  • 144+3 mobile complaints
  • $120K claimed losses
  • $785 average
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  • 14 hours ago
  • Food Delivery
  • Pinellas Park, Florida
  • Food Delivery
  • 3

I submitted an order, Delivery date was set. I got an email it was changed. I had rescheduled, it was not a convenient time. Asked if they could make it 15mins. earlier. They rescheduled 10 days after. I had it rescheduled again for an evening delivery. Got confusing emails they would be here 30 mins. No delivery. Rescheduled for today between 7-9 Got an email again saying no delivery today and... Read more

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  • Nov 17
  • Ex Employees
  • Madison, Mississippi
  • Positive Experience
  • 1
  • 1
  • 109

I am very thankful,that I had the opportunity to have a career at Schwans. The manager that hired me , told me if that if I applied myself and did my best, I could get promoted in approximately 3 years. I was determined to make that happen, because at the age of 42 , I didn't want to be pushing myself this hard for a long time. My wife and I agreed and I went for it. She knew from Monday through... Read more

Was this review helpful? 2 0

     

  • Nov 05
  • Food Delivery
  • Indianapolis, Indiana
  • Deliveryman
  • 2
  • 2
  • 262

I am a home bound disabled veteran and I signed up for schwans recently. I made an order for a home delivery and the schwans truck drove by my house even when I tried to flag it down. I called to complain and the customer service rep was rude because she asked me what being a disabled veteran had to do with anything. I told the rep that I was hanging up before I say something I would regret... Read more

Was this review helpful? 2 3

     

  • Nov 04
  • Food Delivery
  • Alabama, United States
  • Dessert
  • 3
  • 3
  • 131

I bought my mother a Schwan's gift card for her birthday. She ordered her favorite desserts and they showed up completely thawed and running out of the box. She was told to reorder. The same thing happened again. When I went to get a refund, they told me that it wasn't possible since I bought a gift card. Then, I asked for the legal department to see what recourse was available and I was told... Read more

Was this review helpful? 1 3

     

  • Nov 03
  • Ex Employees
  • Employees
  • 1
  • 1
  • 100

I was threatened by another employee that told me that he would rip my head off and also kick my butt and was pushed by him but yet I was the bad guy and was written up over the incident. The other employee walked outside that evening and asked me to go out into the street and then he also tried to block me from getting my truck around so I could go and leave. The other employee was only... Read more

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  • Nov 03
  • Food Delivery
  • Chicago, Illinois
  • Employment
  • 3
  • 3
  • 92

Applied for position. Had telephone interview and completed assessment. Told to contact Mr. Handley because he hires in my area. Email also contained solicitation to become customer which seemed strange. Unable to reach by phone or email. Has anyone else had a similar experience? Read more

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  • Nov 01
  • Ex Employees
  • Shepherdsville, Kentucky
  • Positive Experience
  • 3
  • 3
  • 107

If you don't make a good living at Schwans it's your own fault. How about getting out of the truck everyday and do the things that are going to make you successful. Quite frankly, I'm tired of reading reviews from the crybabies about the company I work for. When you sat down for your interview you were told of the hours, the pay, the benefits, overnights if you have any, goals expected of you.... Read more

Was this review helpful? 3 2

     

  • Oct 28
  • Ex Employees
  • Sales Job
  • 134

Wow -I worked there for 19 years and I can tell you it is a sales job that requires late evening hours. The trucks are easy to work from the products are quality but you need to hustle and up sell your current customers and constantly add new ones. 50% of all food dollars are spent in sit down restaurants so don't drive away defeated before your first stop. If I was in your depot I would have... Read more

Was this review helpful? 2 0

     

  • Oct 19
  • Food Delivery
  • Bellevue, Washington
  • Delivery Man
  • 233

Such a rip off. Are delivery man was such an ***. He practically begs us to order food saying he lives off commission. We order 80- 100 of food each time. Last time we ordered he rudely says I don't have all day order online next time. Are WiFi was acting up.. then we paid $5 over and he claims to not have change he'll get us next time. Then he doesn't even show up for our next scheduled visit!... Read more

Was this review helpful? 0 4

     

  • Oct 18
  • Food Delivery
  • Food Quality
  • 166

Wow, your bank is good. Deposit and Processed in less than 24 hrs. Just my belief but, I think your lying. Now somehow this is the fault of your Schwan man. Stalking you why, because your bank account is insufficient funds and this make you a high value target. The guy wasn't going to make anything commission wise from your purchase. He did you a favor by offering his services. He providing you... Read more

Was this review helpful? 1 3
 
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