3.8
  • Working for schwans1 votes
  • Delivery practices1 votes
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  • Jan 21
  • Food Delivery
  • Prescott, Arizona
  • Return Charge
  • 2
  • 2
  • 82
  • REVIEW RATING 3/5

I gave them authorization to charge my bank account on the 30th of December and unfortunately there wasn't the amount of money in my account and it was returned back to Schwan's but by the 7th of Jan that payment cleared. But they decided to charge me $25 for the return charge. I I called and they told me I was a valued customer probably for more than 6 years but they would not credit my... Read more

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  • Jan 16
  • Food Delivery
  • Tampa, Florida
  • Sales Tax
  • 2
  • 2
  • 53
  • REVIEW RATING 4/5

There is no sales tax on food unless hot a prepared at restaurants or deli. yet I get charged the higher room and meals tax (not standard sales tax) by Schwan's. same food you buy in freezer at shaws or costco with no tax. If they want to charge delivery fee fine, but not sales tax. How it even legal? My food wasn't brought to me hot and ready. No one refilled my drinks or cleared the table... Read more

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  • Jan 05
  • Food Delivery
  • Tucson, Arizona
  • Ice Cream
  • 1
  • 1
  • 97
  • REVIEW RATING 4/5

Not a complaint, but a suggestion! I have talked to my delivery man, and he told me it would be more effective if we contact you directly. I hope to get a response to this suggestion for Lactose free ice cream. Schwan's is addressing the gluten free crowd, but what about us lactose intolerant people. We have very little choices outside of Bryers ice cream. Please give this consideration. We... Read more

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  • Dec 24, 2014
  • Employees and Ex-employees
  • Watertown, New York
  • Positive Experience
  • 1
  • 1
  • 163
  • REVIEW RATING 4/5

been with company 8 years never had a issue with most that I read about schwans have been number 1 in district for 4 out of 8 years chairmans club 2 years have seen a lot of people come in all set to give it their all and back off or quit within six months no doubt is tough long day ups and downs in sales and its not for everyone but you can make good money if you work hard at it and not ***... Read more

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  • Dec 14, 2014
  • Employees and Ex-employees
  • Positive Experience
  • 1
  • 1
  • 164
  • REVIEW RATING 4/5

I work for them and don't know what kind of tales these employees are making up. I find them to be a great company to work for. Management is kind and understanding and helpful and the customers are like family. Sure the hours are long but they are hours spent erring awesome people and not digging a ditch or doing hard labor. The money could be better and it would definitely pay for them to... Read more

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  • Dec 04, 2014
  • Food Delivery
  • Riverside, California
  • Management
  • 5
  • 5
  • 219
  • REVIEW RATING 4/5

I am a attorney and this place does not treat there employees like people they are not numbers they are people that have families and kids to raise and you have been giving my client a hard time just because he has seniority and he knows more than anybody there and you treat him like a new hire that you hired off the street ! This company does not promote the employees they would rather hire... Read more

Was this review helpful? 1 4

  • Nov 26, 2014
  • Food Delivery
  • Pinellas Park, Florida
  • Food
  • 226
  • REVIEW RATING 5/5

I submitted an order, Delivery date was set. I got an email it was changed. I had rescheduled, it was not a convenient time. Asked if they could make it 15mins. earlier. They rescheduled 10 days after. I had it rescheduled again for an evening delivery. Got confusing emails they would be here 30 mins. No delivery. Rescheduled for today between 7-9 Got an email again saying no delivery today and... Read more

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  • Nov 17, 2014
  • Employees and Ex-employees
  • Madison, Mississippi
  • Positive Experience
  • 1
  • 1
  • 327
  • REVIEW RATING 4/5

I am very thankful,that I had the opportunity to have a career at Schwans. The manager that hired me , told me if that if I applied myself and did my best, I could get promoted in approximately 3 years. I was determined to make that happen, because at the age of 42 , I didn't want to be pushing myself this hard for a long time. My wife and I agreed and I went for it. She knew from Monday through... Read more

Was this review helpful? 2 1

  • Nov 05, 2014
  • Food Delivery
  • Indianapolis, Indiana
  • Delivery Man
  • 2
  • 2
  • 498
  • REVIEW RATING 5/5

I am a home bound disabled veteran and I signed up for schwans recently. I made an order for a home delivery and the schwans truck drove by my house even when I tried to flag it down. I called to complain and the customer service rep was rude because she asked me what being a disabled veteran had to do with anything. I told the rep that I was hanging up before I say something I would regret... Read more

Was this review helpful? 3 5

  • Nov 04, 2014
  • Food Delivery
  • Alabama, United States
  • Dessert
  • 4
  • 4
  • 288
  • REVIEW RATING 5/5

I bought my mother a Schwan's gift card for her birthday. She ordered her favorite desserts and they showed up completely thawed and running out of the box. She was told to reorder. The same thing happened again. When I went to get a refund, they told me that it wasn't possible since I bought a gift card. Then, I asked for the legal department to see what recourse was available and I was told... Read more

Was this review helpful? 2 3

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